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Lesson 2. Improving communication

How To Pay Attention To Reactions

​How to pay attention to  reactions?

You can tell a lot from the way someone speaks and looks. For example, if someone is smiling, you can assume that this person is in a good mood. Keeping this in mind will help you communicate with the person you care for.

Keep in Mind

  • Facial expressions and body language tell us how a person is feeling. Other examples of body language including fidgeting, having arms crossed or pacing. These can give us messages about how the person may be feeling. For example whether the person may be nervous, upset or anxious.
  • Take notice of the responses and body language of the person you care for.

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HMC is the principal public healthcare provider in the State of Qatar, delivering the safest, most effective and most compassionate care to each and every one of our patients.

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